The Care Coordination Certificate Program

Matthew SpitzmuellerMatthew Spitzmueller (SWK), The Care Coordination Certificate Program, Central New York Care Collaborative. 12/20/2019 – 9/1/2020

The Care Coordination Certificate Program targets the professional development of the care coordination workforce of Central New York. It addresses the need for effective training of direct care workers who perform a critical role in New York State’s integrated care initiative. The first component is a 10-week sequence. Curricular areas include Medicaid redesign, strengths-based practice, ethics and boundaries, engagement, and documentation. The second component targets site supervisors. Supervisors will learn to apply a framework that supports building positive relationships with staff. The program will be evaluated using quantitative and qualitative methods. The School of Social Work faculty is working closely with an Advisory Board of local and state partners. Our collective aim is to make the program sustainable and bring it to scale.

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